Frequently Asked Questions

Do you have a question? Chances are, someone else has asked that very same question. If you don't see your question answered below, feel free to contact us.

  • I received a chain email offering me a free Applebee's® Gift Card. Is it real or is it a scam?

    Recently there have been scams involving Applebee's® Gift Cards. If you see something that is too good to be true on the web or receive a chain email offering you a free Applebee's® Gift Card or gift certificate, it's probably a scam.
    You can buy Applebee's® Gift Cards at any of our Canadian or U.S. locations.

  • Would Applebee's® be interested in sponsoring my group or raising funds for my charity?

    We appreciate your interest in having Applebee's® International involved in your fund-raising project or sponsorship opportunity. All requests for funding or sponsorship, such as gift certificates, must be submitted in writing on your organization's letterhead. If the request is regarding a specific event, please remember to include the date of your event as well as a contact name and phone number. You may mail your request to your neighbourhood Applebee's® restaurant. For address information, please use our restaurant locator.

  • I received an email that said I should forward the message to receive free Applebee's® Gift Certificates. Is it for real?

    No. A fraudulent email chain message promising Applebee's® Gift Certificates for forwarding the message is currently making its way around the Internet. The message promises a gift certificate and a confirmation number after forwarding the message to a specific number of email addresses. Applebee's® International, Inc. does not sponsor or endorse this activity and is unable to fulfill these requests.

  • How can I open up an Applebee's® restaurant of my own?

    Visit our About Us section for International Franchising Information.

  • How can I sign up for Applebee's® emails?

    Go to Email Sign Up under the Contact Us section to receive the latest news from Applebee's and to receive a free appetizer with entrée purchase coupon with your first email.

  • How do I buy a Gift Card to use today?

    Gift cards may be purchased at any Applebee's® Neighbourhood Grill & Bar for any amount.

  • Do Gift Cards ever expire or decline in value?

    Applebee's® Gift Cards never expire and they do not decrease in value.

  • Can I reload or add to an existing Gift Card?

    Unfortunately, Applebee's® Gift Cards cannot be revalued. But we will be happy to sell you another one.

  • What should I do if I lose my Gift Card?

    Always protect your Gift Card as if it were cash. In the event that you do lose your card, call us at 1-800-252-6722. Please have your card number or the receipt available when calling.